Company：Xiamen Mach CNC Machining Master Co., Ltd. (Brand Name: MachMaster)
Dear Valued Customers and Partners,
We are writing this official notice to inform you of an important strategic adjustment for MachMaster. After thorough internal evaluation, MachMaster will no longer renew our store subscription on Alibaba.com, and formally terminate our cooperation with Alibaba International Site, effective November 20, 2023. From this date onward, our Alibaba.com store will be deactivated and cease to serve as an active commercial channel for receiving inquiries, quotations and order processing。
New Official Channels for All‑Related Business
Moving forward, all business interactions including new project inquiries, quotation requests, CAD drawing submission, order placement, production follow‑up and after‑sales support must be handled exclusively via our official website and direct contact channels.
- Official Website: https://machcncmaster.com/
- You can upload your CAD files and submit quotation requests directly on this portal for fast engineering feedback.
- Official Email: info@machcncmaster.com
This strategic shift is part of our long‑term commitment to delivering enhanced direct‑to‑customer service. By cutting intermediate platform links, we aim to achieve faster response turnaround, more transparent and straightforward communication, better‑aligned production scheduling, as well as more flexible technical support for your custom CNC machining, injection molding, sheet‑metal fabrication and surface finishing projects. Our goal is to reduce communication friction and deliver higher‑efficiency custom manufacturing solutions for every client。
What Remains Unchanged
Please rest assured that this channel adjustment will not affect our core manufacturing capabilities and existing cooperation arrangements:
- Our full‑range manufacturing capacity and ISO 9001 certified quality‑management system remain fully in force, covering CNC milling & turning, injection molding, die‑casting, sheet‑metal fabrication, in‑house anodizing and diversified surface finishing services. We still maintain ±0.001″ precision tolerance standards and strict multi‑stage inspection procedures for every custom component。
- All ongoing projects, confirmed orders, agreed delivery timelines and production schedules will be honored without disruption.
- Complete after‑sales service, technical consultation and direct access to our engineering & sales team stay fully available for you.
If you have any questions or concerns regarding this business transition, please reach out to us through our official website or corporate email. We highly value our long‑standing trust and partnership with you, and look forward to continuing to turn your design concepts into high‑quality finished precision parts.
Thank you for your understanding and continuous support.
Best regards, Xiamen Mach CNC Machining Master Co., Ltd. (MachMaster)
